Shipping & Returns Policy

Updated 4/14/2022

 

Due to the closure of ZIPPKOOL INC. all orders must be received by April 30th, 2022. All sales are final, and no exchanges, returns or refunds will be provided for purchase beyond the posting of this notice. 

Warranties will be provided by the parent company and the manufacturer SFT Laboratory Co., Ltd. Please contact them directly for support beyond the date of May 31st, 2022.

Contact information for SFT Laboratory Co., Ltd:

zippkool@seft.co.jp

 

If you have made a purchase through a third-party distributor, please follow their return policy/instructions. Returns to ZIPPKOOL can only be made if purchased on www.zippkool.com. Amazon or any other third-party websites are not affiliated with ZIPPKOOL INC.

For questions, contact Jiro Wayama jwayama@zippkool.com